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3dxhosting > 3dxhosting Support Desk > Knowledgebase
Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.  

» Subcategories:

Cpanel Login
Cpanel wont accept my password
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How to check whether SMTP port 25 is blocked?
Cannot send emails using Outlook Express
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ZenCart / osCommerce / CRELoaded shows security warnings
How do I install with Fantastico?
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FTP Issues
How to connect to FTP with a web browser?
What are my FTP login details and server address?
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Sales & Payments
What is your refund policy?
How much is extra bandwidth and disk space?
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Wordpress Installation Process
General Browser Support
How to configure Pop-up Blocker in Safari for Mac
How to configure Pop-up Blocker in Chrome
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» Articles in this category:

How do I see how many hits per day I'm receiving? Article rated 3.2/5.0
Such information can be received by checking your website statistics from your cPanel, the Logs section. There you will see 3 different scripts to choose from: Awstats: Awstats is without a doubt the most preferred website statistics tool. It is a free...
Why does my website look different on different browsers? Article rated 3.0/5.0
Having a website look the same on different browsers has been an ongoing issue for the web designers all over the world. The reason is simple - the visualization of a website depends on many different variables such as: The visitor's OS (operating syst...
HTTP Error 500 - Internal server error Article rated 3.1/5.0
When you receive an error "Internal server error 500" on your site, the best way to find the reason for it is to check the error log. 3dxhosting customers can do this from cPanel > Error log. You will see a list of the last error messages ...
HTTP Error 403 - Forbidden Article rated 3.1/5.0
Generally. the HTTP error 403 - Forbidden means that your access is denied on purpose or by a misconfiguration. If you suspect that only your access is blocked, try a web proxy to hide your identity. If you are the site administrator check the webse...
Do you offer plans with unlimited disk space and bandwidth? Article rated 3.0/5.0
No, we don't have hosting plans with unlimited disk space and bandwidth. Unlike other hosts which have such plans, we know perfectly well that offering unlimited disk space and bandwidth is impossible and is nothing but a marketing trick to lure new cu...
Will you terminate my hosting account immediately after I cancel it? Article rated 3.0/5.0
That depends on whether you request immediate account cancellation or cancellation upon expiration. If you choose the cancel now option, the account will be suspended immediately after receiving the confirmation to your cancellation request. A copy of ...
Facts on Bandwidth Article rated 3.1/5.0
How much is 1 meg? Every time someone views your web page all of the data (html code, text, graphics, etc.) within the page must be transferred from your web server, into the visitor's computer,via the internet where it is viewed by a web browser. As a...
What is Web Hosting? Article rated 3.0/5.0
Hosting (also known as Web site hosting, Web hosting, and Webhosting) is the business of housing, serving, and maintaining files for one or more Web sites. More important than the computer space that is provided for Web site files is the fast connection t...
Do you allow adult Web sites? Article rated 2.9/5.0
Yes, we allow legal adult web sites. They must be legal in the United States and Canada.
Can I have Warez, Appz, Serialz and or commercial software on my homepage? Article rated 3.2/5.0
No! If we find them in your directory or links to them, your entire account will be subject to suspension and/or termination.
How long does it take to setup my new account? Article rated 3.3/5.0
Your web hosting account will be activated within 24 hours (usually takes 30-60 minutes) upon receiving your payment, a welcome letter will be sent to your email address upon activation. NOTE: All orders are placed through a rigorous fraud screening pr...
What is Perl? Article rated 3.1/5.0
Perl, sometimes referred to as Practical Extraction and Reporting Language, is an interpreted programming language with a huge number of uses, libraries and resources. Arguably one of the most discussed and used languages on the internet; it is o...
What is CGI? Article rated 3.1/5.0
CGI, Common Gateway Interface, includes programs that run on the server to enhance the quality and functionality of a web site. A plain HTML document that the Web daemon retrieves is static, which means it exists in a constant state: a text file ...
What is Dedicated IP Address ? Article rated 3.1/5.0
An IP address dedicated to a single website. Dedicated IP means each web hosting account has a unique address, not shared by any other accounts on the same server. Dedicated IP addresses are mainly needed for SSL.
What is PHP? Article rated 3.1/5.0
"PHP is a server-side, cross-platform, HTML embedded scripting language. "PHP.net" PHP is a programming language often used with databases to build sites with dynamic content. It's similar to HTML, but is parsed by the server, rather ...
What is SSI? Article rated 3.1/5.0
SSI stands for Server Side Include. The Webserver parses an SSI enabled document and interprets SSI directives.
My website is not resolving. Article rated 3.1/5.0
You may follow the following steps to check why your website is not resolving: 1) Please check if your domain is not expired.You may check the expiry date of your domain from URL. If your domain is not expired then proceed further else contact 3Dx Hos...

» Top Knowledgebase articles: Views
» Latest Knowledgebase articles: Date added
 My website is not resolving. 2012-01-28 08:31:20
 What is SSI? 2012-01-28 08:29:27
 What is PHP? 2012-01-28 08:29:14
 What is Dedicated IP Address ? 2012-01-28 08:28:46
 What is CGI? 2012-01-28 08:28:27
 What is Perl? 2012-01-28 08:28:09
 How can I backup my database from cPanel. 2012-01-28 08:26:41
 How can I restore database backup from cPanel. 2012-01-28 08:26:01
 How to add FTP users in cPanel 2012-01-28 08:24:45
 How to park a domain under my account. 2012-01-28 08:23:36