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3dxhosting > 3dxhosting Support Desk > Knowledgebase

What is your refund policy?

Solution The client is eligible for a refund after canceling a shared account on the following terms:

1. The cancellation requested by the Customer has become effective in less than 45 days after the date of the initial payment for this account. Shared Accounts cancellations that become effective in more than 45 days after the initial payment are not eligible for refund.

2. The Customer will be refunded the money s/he paid for the shared hosting account(s).

3. If the Customer has registered a domain name during the initial hosting account order process the applicable domain name registration fee will be also withheld. The domain registrations fee is always withheld in case of a refund, even if this fee were waived at the time of purchase.
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Article details
Article ID: 22
Category: Sales & Payments
Date added: 2009-02-07 12:25:48
Views: 676
Rating (Votes): Article rated 3.0/5.0 (59)

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