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3dxhosting > 3dxhosting Support Desk > Knowledgebase

My website is not resolving.

Solution You may follow the following steps to check why your website is not resolving:

1) Please check if your domain is not expired.You may check the expiry date of your domain from URL. If your domain is not expired then proceed further else contact 3Dx Hosting sales department to renew your domain.

2) Make sure your domain is not suspended due to overusuage of the bandwidth and disk space.

3) If your domain is not expired and domain is not suspended then login to Cpanel, control panel and check if DNS is working under DNS settings.
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Article details
Article ID: 54
Category: Knowledgebase
Date added: 2012-01-28 11:31:20
Views: 567
Rating (Votes): Article rated 3.1/5.0 (19)

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