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» Category: FTP Issues (Go back)

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What are my FTP login details and server address?

You can find your FTP details by logging in your Customer's area and clicking on the My Account tab. There you will find a link "Manage" next to your account. Following this link will provide you with your FTP login which is the same as your ...

Is SSH / Telnet access offered?

SSH / Telnet access is not offered on the shared server because of security reasons.

How to connect to FTP with a web browser?

There are a few ways to connect by FTP to a host. The easiest way is using Internet Explorer which has the best ftp support. In order to connect by FTP with your browser, you should just use the following address: ftp://YourFtpUser:YourFtpUserPasswo...

Where do I upload my website?

You should upload all your web files to your web hosting account's main folder, usually public_html, httpdocs, www, etc. All files uploaded there will appear on your site.

Common FTP codes. What do they mean?

Here's a list of some of the most common FTP codes you might see: 100 Codes The requested action is being taken. Expect a reply before proceeding with a new command. 110 Restart marker reply. 120 Service ready in (n) minutes. 125 Data connection alr...

I am getting stuck trying to upload, what do I do?

We have seen erratic behavior with some users who were located behind some industry-standard firewalls with NAT translation. The problems can mostly be easily solved by turning on passive (PASSV) FTP mode in your upload software. This option can be found ...

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Date: 05/22/13

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