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Uptime Guarantee

If your web site downtime is more than a cumulative 4 hours per month, we will credit the amount of downtime over 4 hours to your next periods hosting fees. Downtime is referred to as our server equipment being down.

We do not possess control over the Internet, therefore we cannot guarantee that you will be able to access your site due to circumstances beyond our control. We guarantee that OUR servers will be up and functioning 99.6% of the time per month.

We think that the safety net of .4% each month allows us time for repairs and unforeseen events that may arise. In order to receive your credit you must do the following:

 

  • Document your web site downtime in writing by sending an email to support@3dxhosting.com with the subject "Uptime Guarantee" and detailing the date, time and duration of the outage.
  • Have your web site downtime verified by 3dxhosting Staff.

Once verified, we will apply the credit to your account in the form of days of free hosting.



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Web Hosting
Since 2003 3Dx Hostings dedication in utilizing the latest in server and server room technology to insure our customer's uptime and website speed isn't compromised. 3Dx Hosting is reliable and trustworthy, knowledgeable and helpful as well as innovative and stable.

Open Source Hosting
Open source software is gaining in popularity. Options include Joomla, Drupal, and more! The benefit of open source is that you get a higher quality product that is more flexible and less expensive. With 3Dx Hosting you receive a number of these invaluable products as one-click installations with your account!

Email
3Dx Hostings website hosting accounts also come with reliable, easy-to-use email accounts. Set up domain name unique email addresses that can be used within an email client such as Outlook, Outlook Express and Thunderbird or as webmail. 3Dx Hosting offers mail forwarding, anti-SPAM software and mailing lists. Each email account is secure and are effective for personal email accounts, or corporate email services.

CGI and Databases
3Dx Hosting offers space for a large number of databases on each hosting account. With tools dedicated to helping you manage your MySQL databases like phpMyAdmin as well as a CGI Center 3Dx Hosting offers those who want greater control over their website the means.

Website Scripts
3Dx Hosting utilizes the easy-to-use functionality of Fantastico Delux to make the installation of website scripts easy and quick. Blogs, business tools, client management, content management, e-commerce, education, forums, guestbooks, help centers, mailing lists, RSS and other utilities make the possibilities for your website endless.

E-Commerce
Make money with your website by selling products or services using these well-known online shopping cart software. osCommerce, Zen Cart, and more! Selling online with these shopping carts adds a level of professionalism that breeds confidence.

Customer Service
3Dx Hosting is proud to offer our website hosting customers with award-winning customer service. 3Dx Hostings team members are highly trained, friendly and dedicated to your success. 3Dx Hosting offers a help desk with informative and useful tutorials and videos that help you with all aspects of hosting your website and all of our staff is 100% in house.